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  • Can I use PayPal as payment method on checkout?

    I am sorry, we had to disable PayPal on Checkout as there was a bug in the PayPal Checkout Plugin for our website that was causing errors in some orders. So we had to temporarily disable it while PayPal fixes it. If you need to use PayPal, please go ahead...
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  • I need a copy of my invoice or order and shipping information.

    If you need to access and/or print copies of your invoice(s) and other information or document regarding your order, such as shipping and order details, you can find and print them by logging in to your CNC4PC account.
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  • Can I pick up my products in your store?

    We do not really have a storefront, but email us and we can arrange receiving you and processing the order here.
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  • Do you ship to my country?

      We do ship to most countries. You can simulate your order on our website and will be presented with available shipping options and their cost.   If you need us to take a closer look at shipping options, please create an account on our ...
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  • How can I return a product?

    By logging in to your CNC4PC account, you can request and manage your returns. 
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  • Do you ship to the UK

    YES!, we ship to the UK. You can simulate your order on our website and will be presented with available shipping options and their cost.   If you need us to take a closer look at shipping options, please create an account on our website, ente...
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  • Do you ship to North Macedonia??

    YES!  We ship anywhere there is a postal system that works or Fedex or DHL offers service.  You can simulate your order in our website and will be presented with available shipping options and their cost.   If you need us to tak...
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  • I am getting an “defective plugin” error message when installing the plugin.

    You need install or enable .Net2.0.  This comes on Win10 computers but sometimes it is kept disabled, so you need to go to Programs and Features and make sure it is enabled. On Older operating systems you may need to install it, you can find the instal...
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  • What UCCNC Software version needs to be used with the AXBB-E?

    You need to use UCCNC Development Version 1.2109 or above.  You can download the latest UCCNC software under the Download Attachements for UCCNC or the AXBB-E board.
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  • Can I use the same UCCNC license in multiple computers?

    The UCCNC license is tied to the UC device, so you can install it in as many PCs as you want, but you will only get motion with the PC where the UC device that you registered it tied to.
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  • Microsoft Defender is seeing a virus in UCCNC or the UC100 Plugin Installer

    Some have reported that Microsoft Defender is seeing a virus in UCCNC or UC100 installers.  We want to assure our users that there is not virus in the software.  This occurs because of the obfuscation method used to protect the software against possible h...
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  • Which suggested mounting solutions and suggested power supply (s)?

    The idea is that you power each side of the circuit with the +5vdc that is powering the other side of the circuit.  So for the PC side, you can use a USB cable and for the other side +5vdc from the breakout board.  This circuit requires very little power....
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  • Is this used for connecting UC-100?

    Yes, it is for the UC100.  Note that this is intended to be used as a replacement, as the UC100 does ship with the cable.
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  • Tuning UCCNC when using the imperial system

    Some report motion problems with UCCNC which are caused by improper motion settings.  The values found bellow, need to be divided by 25.4.
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  • My UC100 stopped working

    It possible that a spike from the stepper drivers may have damaged the UC100.  Please keep in mind that modern stepper drivers in order to improve performance and generate very high voltage spikes.  It is the high voltage that saturates the driver the coi...
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  • will UCCNC work on a mach3 card

    This works only with CNC Drive UC Motion Controllers.  UC100, UC400ETH, UC300ETH. It will work with any breakout board or setup that works with Mach3
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  • I installed a uc400eth,using Mach 3. I get estop condition. diagnostic page shows red flashing light for e stop, and solid yellow for all limit.homing switched.

    There are a number of issues that could explain that.  The first thing that comes to mind is: You may not have communication with the board?  Make sure you establish communication using the UCxx Utility software. You may just need to invert ...
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  • Where can I find the manuals of the products?

    Below Manuals, Documents, Wiring Samples, Instructions installers and other relevant documents and links can be found on the page for each product.
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  • Is this Genuine with 25A Triac ? or one one those fake one all over the internet ?

    This is a genuine Solid State Relay. It is a good Chineese brand.
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  • I cannot get the green LED to enable on the breakout board

    3 conditions must be met to get the enable LED:   The board must be properly powered.  Check the documentation on the board, as a misunderstanding on how it is powered is very possible. The board must be connected to a PC/Motion Controller which is c...
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  • Using Open Collector Outputs and the output remains active when the output is deactivated.

    The chances are that you need to add a 1N4007 diode to the coil. Note that we do not include this diode in the circuit, as many relays and other coils ship with this diode.
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  • Does it work with mach3? Is it possible to download a trial version to test? Example like the pawn shown on the picture. Software running on win7, then save design and gcode on hard drive. Does it require any other cad programs to design parts?

    Note that the ACORN is software and hardware integrated system, so it only works with the ACORN software. You can download and install the acorn software and play with it your PC, but you will need the ACORN board to do actual motion control. The ACORN ...
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  • Driver Enable lines on the ACORN on C86ACORN and C86ACCP

    Please note that the C86ACORN and C86ACCP do require all the enable lines to the drives to be enabled in order to determine that the system is active and to start monitoring a driver's fault. When you initially activate the CNC12 software, it really just...
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  • Has the C86ACCP board been updated to correct the issue mentioned in the 11-13-19 FAQ?

    YES!  The boards we are shipping as of today have a circuit that allows better handling the issue.  Now you can enable from the NO_FAULT output from the ACORN or from an axis enable signal from the ACORN.
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  • How can add spindle control Connect to VFD?

    You can use any of our Multifunction Breakoutboards.  The C11G is a basic popular model: https://cnc4pc.com/c11g-multifunction-cnc-board.html We have other models that work with different motion controller. You can create a ticket in our website and su...
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  • What is the weight of this 800 Watt motor and do you have one that runs on 120 Volts Single Phase?

    The 800W spindle weights about 10lbs and can be used with this 120VAC single phase inverter: https://cnc4pc.com/1-5kw-vfd-spindle-inverter.html
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  • how to add spindle control to vfdhow to add spindle control to c11g board?

    You can find several wiring diagrams for different VFDs and Speed Controllers in the Product Download section of the C11G: https://www.cnc4pc.com/c11g-multifunction-cnc-board.html#pattachments. Please choose one that may match the VFD you have. You can ...
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  • I have a Seig FC350BJ/110V spindle drive on a X2 Harbor Freight mill. I am interested in buying the C6 board to allow Mach3 control of the spindle. Do you have wiring diagrams and Mach 3 configuration notes on how I can use the board? Thanks

    It is ideal to use a breakout board that has the spindle control circuit built-in and that uses a Safety Charge Pump.  This will greatly simplify your wiring and using a Safety Charge Pump when wiring your system delegate starting your spindle to the...
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  • I have the C25 BOB coupled with the Ethernet Smooth Stepper. Can you use the 0-5v output to control speed of VFD thru Mach4 or do I need a speed control board also?

    You may want to consider adding a C41S to your setup: https://www.cnc4pc.com/c41s-pwm-variable-speed-control-board.html You can use this wiring diagram: http://cnc4pc.com/Tech_Docs/JINAN2ESS.pdf Wiring to the C41S may be a little messy.  It may have b...
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  • US and International modes of operations for VFDs (Variable Frequency Drives) and Speed Controllers

    VFDs and motors have two way of operation, in the US we use CW and CCW, in the rest of the world, or INT (International) it is used START/STOP and DIRECTION. These settings can usually be adjusted VFD settings.  The chances are that if you purchased the V...
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  • Can I put a encoder on this motor for tool changer.. Do you have a lot that will work. Thank you

    You would need to mount the encoder on the machine itself.  
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  • What is the spindle configuration needed, in UCCNC, to control the spindle with the software? I am using a Huanyang GT series vfd.

    This would depend on the breakout board.  The installers for our breakout boards would configure UCCNC to run the spindle with PWM at 300hz.
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  • How can add spindle control Connect to VFD?

    You can use any of our Multifunction Breakoutboards.  The C11G is a basic popular model: https://cnc4pc.com/c11g-multifunction-cnc-board.html We have other models that work with different motion controller. You can create a ticket in our website and su...
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  • What is the release version of the Mach4 software you are selling?

    We sell and send a Mach4 license. We do not ship any software. With the license you can log into the Mach4 website and download the current version and later on update your installation as new versions become available.
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  • I just purchased a license for the Mach4 software. Was it supposed to just be a code and I download the software?

    We will send you the registration code so you canregister it in the Newfangled Solutions website and you can download and perform maintenance on the license yourself, like changing computers, etc...
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  • What is the difference between UCCNC and Mach4?

    They are two different interpreter software programs.  They both work in different ways and with different motion controllers. 
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  • What will the package include for the Mach4 software (CD download, installation instructions, etc.)?

    No, we only ship the registration codes.  You get to download the current version of Mach4 and you can also get to download newer versions as they become available.  All the software documentation is available in the installation folder.  There are also s...
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  • I am wondering about buying a Mach4 license from you rather than directly from Artsoft. What will be the difference in getting support if a license needs to be moved to a new computer and stuff like that. I generally think it is better to buy direct, but

    There is no difference in purchasing the license from us, or from Newfangled solutions. You get the same license codes and you create your own account on the machsupport website and you do your own license maintenance. 
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  • What would be the best hp laptop to use with this Bob running mach 4?

    Mach4 will run very good on most PCs and Laptops but you really need to have an external motion controller.  Like the Ethernet Smooth Stepper, UC300ETH, Ether-Mach or PoKeys. The performance of the processor itself has to do more with the types of operat...
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  • Are you going to create a MACH 4 driver for this?

    It is not clear that a Mach4 plugin will ever be made for this.
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  • Does mill wizard work with mach4

    The Mill Wizard is a Stand Alone program.  So it really can be used with anything, including Mach3 or Mach4.
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  • What is a Safety Charge Pump (SCHP)?

    It is a watchdog.  It is a feature in which the control software will send a pulse stream through a pin, as if it was moving an axis.  Then a microcontroller on the breakout board will see that pulse stream and will know that the signals coming from the c...
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  • I cannot get the green LED to enable on the breakout board

    3 conditions must be met to get the enable LED:   The board must be properly powered.  Check the documentation on the board, as a misunderstanding on how it is powered is very possible. The board must be connected to a PC/Motion Controller which is c...
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  • I have an ESS with the C25S BOB and 4 Wantai DQ542 drivers. Can one of the outputs on Port 1 Drive the 4 enable pins on my drivers? * I notice your sample hookups do not hook up the enable pins * I don't see specs on the C25S output pins.

    You can…  You can assign and wire any available output for this.  But here are some thoughts on this: On stepper drivers it is usually not all that beneficial to use the enable, as they usually have auto low power when not moving, so you just can leave...
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  • Will the 4 Axes Inductive Switch Assembly to RJ45 work with the C78?

    YES!!!!
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  • Do the HLFB pins from the Clearpath motors show up anywhere accessible on this board? Thanks!

    The HLFB is not accessed directly, but it is accessed by the breakout board and used to trigger e-stop if activated.
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  • what is the repeatable accuracy of this switch?Also, can it be wired in to my existing controller that uses an ethernet port for limit switches?

    Most of the accuracy you can expect from this switch may be associated with the machine and the mounting of the switch.  The switch itself is very good quality, it is not comparable to the cheap ones you find on eBay.  Note that our inductive sw...
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  • I bought a uc300eth-5lpt from you about 5 months ago. I'm now buying the UCCNC software to work with it. How does that work?

    Yes, we will just need the serial number of you UC device.
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  • What is the difference between UCCNC and Mach4?

    They are two different interpreter software programs.  They both work in different ways and with different motion controllers. 
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  • My UCCNC license is not working.

    If UCCNC is not recognizing the license please check the following: Make sure that when you copy your license into the UCCNC folder, you rename it and remove the serial number from the license and replace the original demo license found in the director...
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  • Do you guys have the license keys or do you request them from CncDrive? Ive been told they were hard to get ahold of when you need a key. Thank you.

    All UCCNC Licenses are processed by CNC Drive.  We have a process with them for this.
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  • I am getting an E-1 Error on a Plasmasensout THC sensor

    This is error is due to noise entering the logic of the system.  The way of fixing it making sure things are properly grounded and making sure the negatives of the logic in the breakout board are not common with the main grounds or the negative or the mai...
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  • Is a probe also required? Can this be uses with a hand torch mounted on the Z axis?

    Yes, an initial touch sensor would be required to establish the initial torch height. Yes, you can use it with a handheld torch as long as you can mount it on the machine.
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  • Is this 400w servo single phase or three phase?

    You can wire them single or 3phase. 
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  • Should I purchase a USB or Ethernet Smooth Stepper?

    We are recommending all customers using the USB Smooth Stepper to upgrade to the Ethernet Smooth Stepper. There are many benefits to upgrading: The price is the same. There are minimal changes to the configuration when upgrading. The Ethernet Smoot...
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  • I need tech help with my smooth stepper hookup

    Please open a support ticket in our website and we will give you a hand with this: https://cnc4pc.com/contact/
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  • Can this board be plugged into an Ess port 3 and be able to utilize all relays from Ess signals?

    YES!
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  • When I configure the multifunction board with smoothstepper board are the cables to connect them then included?

    Yes, the ribbon cables and studs are included.
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  • What version of millwizzard is this ?

    I am sorry for the delay in getting to you.  It will work with all versions.  You should be able to use it with future releases. 
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  • Does the MASSO controller support auto Torch Height Control for plasma?

    Yes if used with the Plasma Firmware.
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