Privacy and Cookie Policy
Effective Date: June 7, 2025
Last Updated: June 7, 2025
1. Introduction
Welcome to CNC4PC.com ("we", "our", "us"). We are committed to protecting your privacy and personal information. This Privacy and Cookie Policy explains how we collect, use, disclose, and protect your personal data when you visit and interact with our website, make purchases, or otherwise engage with us.
By accessing or using our website, you agree to the terms of this Privacy and Cookie Policy. If you do not agree with our policies and practices, please do not use our website.
2. Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
2.1 Personal Information (Information you provide directly):
This includes any information that can be used to identify you directly or indirectly. We collect this information when you:
- Create an account: Name, email address, password.
- Place an order: Name, billing address, shipping address, email address, phone number, payment information (e.g., credit card details, securely processed via third-party payment gateways – we do not store full payment card numbers on our servers).
- Contact us: Name, email address, phone number, and the content of your message or inquiry.
- Sign up for newsletters or marketing communications: Email address.
- Participate in surveys or promotions: Contact details and responses.
2.2 Non-Personal Information (Automatically collected information):
When you visit our website, we automatically collect certain information about your device and Browse activity. This "Usage Data" may include:
- Device Information: IP address, browser type, operating system, unique device identifiers, mobile network information.
- Log Data: Pages visited, time spent on pages, referral source, date/time stamps, clickstream data.
- Location Information: General geographic location derived from your IP address.
2.3 Information from Third Parties:
We may receive information about you from third-party services, such as payment processors, shipping partners, analytics providers, or social media platforms, when you interact with our content or services through those platforms. This information is typically shared in accordance with their privacy policies.
3. How We Use Your Information
We use the collected information for various purposes, including:
- To process and fulfill your orders: Managing purchases, payments, shipping, and returns.
- To provide and maintain our website: Ensuring functionality, improving user experience, and troubleshooting.
- To manage your account: Creating and maintaining your user account.
- To communicate with you: Responding to inquiries, providing customer support, sending order confirmations, shipping updates, and important notices.
- For marketing and promotional purposes: Sending newsletters, special offers, and information about our products and services (you can opt-out at any time).
- To personalize your experience: Tailoring content and product recommendations based on your preferences and Browse history.
- For analytics and improvement: Understanding website usage, analyzing trends, and improving our products, services, and website design.
- For security and fraud prevention: Protecting against unauthorized access, maintaining the security of our systems, and preventing fraudulent transactions.
- To comply with legal obligations: Meeting legal, regulatory, or tax requirements.
4. How We Share Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- Service Providers: We share information with trusted third-party companies that perform services on our behalf, such as:
- Payment processing (e.g., PayPal, credit card processors)
- Shipping and delivery (e.g., UPS, FedEx, DHL)
- Website hosting and maintenance
- Email marketing and communication services
- Analytics providers (e.g., Google Analytics)
- Customer support and CRM systems (e.g., Odoo, for WhatsApp integration) These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
- Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request). We may also disclose information to protect our rights, privacy, safety, or property, or that of our customers or the public.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information.
5.1 What are Cookies?
Cookies are small data files stored on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information.
5.2 How We Use Cookies:
We use cookies for various purposes:
- Strictly Necessary Cookies: Essential for the website to function correctly (e.g., enabling you to log in, add items to your shopping cart, make purchases).
- Performance/Analytics Cookies: Help us understand how visitors interact with our website, which pages are most popular, and identify areas for improvement. This allows us to improve website performance and user experience.
- Functionality Cookies: Remember your preferences (e.g., language, region) to provide a more personalized experience.
- Targeting/Advertising Cookies: Used to deliver relevant advertisements to you based on your interests and Browse behavior. These may be placed by us or by third-party advertising partners.
5.3 Third-Party Cookies:
Some cookies on our website may be placed by third-party services that we use for analytics, advertising, or social media integration (e.g., Google Analytics, Meta/Facebook Pixel, YouTube). These third parties have their own privacy policies.
5.4 Your Cookie Choices:
You have the right to decide whether to accept or reject cookies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this website may then be inaccessible or not function properly.
You can also opt-out of some third-party advertising cookies through industry opt-out pages such as the Network Advertising Initiative Opt-Out Page or the Digital Advertising Alliance Opt-Out Page.
6. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include using secure servers, encryption (e.g., SSL/TLS for data in transit), and access controls.
However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.
8. Your Data Protection Rights
Depending on your location and applicable data protection laws (e.g., GDPR, CCPA), you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
- To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
9. Children's Privacy
Our website is not intended for individuals under the age of [Insert Minimum Age, e.g., 13 or 16 based on region/laws]. We do not knowingly collect personally identifiable information from anyone under that age. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy and Cookie Policy
We may update our Privacy and Cookie Policy from time to time. We will notify you of any changes by posting the new Privacy and Cookie Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy and Cookie Policy periodically for any changes. Changes to this Privacy and Cookie Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy and Cookie Policy, your data, or would like to exercise your data protection rights, please contact us:
CNC4PC.com
1337 SW Sultan Dr.
Port Saint Lucie, FL 34953
+1-772-2370867
https://www.cnc4pc.com/contact